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Sportnation Responsible Gambling Policy

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At SportNation, we’re fully committed to the promotion of responsible gaming, the protection of minors and the socially vulnerable and ensuring our activities are conducted in a fair and open way.


We believe that gambling is a fun form of entertainment that should not negatively impact our customers’ lives.


What is Responsible Gaming


Responsible gaming means staying in control of how much time and money we spend gambling and treating the activity as just one form of entertainment in a balanced lifestyle. Just like with other forms of entertainment, gambling is a form of expenditure, and responsible gaming means not spending more money or time than we can reasonably afford, keeping in mind all our other responsibilities in life.


Following these simple tips can help make sure your gambling doesn't become a problem.

Don't think of gambling as a way to make money

Only gamble with money you can afford to lose

Set a money and time limit in advance

Never chase your losses

Don't gamble when you're depressed or upset

Balance gambling with other activities

Take frequent breaks

Don't drink or use drugs when gambling



Managing Your Activity


Setting Your Own Limits


If you have an account with us, you can control and manage your own gambling activity as follows:


- Deposit limits allow you to limit the amount of money you can deposit into your account on either a daily, weekly or monthly basis. Daily limit is considered as a 24 hour time slot from the moment when deposit limit was activated.


- Loss limits allow you to limit the amount you are prepared to lose on a daily, weekly or monthly basis.


- Stake limits allow you to limit the total amount you are able to wager within a day, week or month.


To set and manage your limits, click on the “Account Restrictions” button within your Account page.


Reality Checks


If you have an account with us, you can control and manage the amount of time you can spend on the site in any single session.


To manage your session times, click on the “Account Restrictions” button within your Account page. From here, you can set the maximum number of minutes you are willing to spend in any single session.


Time Out


Our time-out facility allows you to take a short break from gambling. We offer the ability to request a 12 hour, 24 hour, 7 day or one month time-out via the “Account Restrictions” button within your Account Page.


You may also request any other time-out period up to a maximum of 6 weeks by emailing your request to our Customer Support team at help@sportnation.bet.


Once your request for a time-out has been activated, your account will be blocked and you will not be able to play on our website or deposit into your account for the duration of the time-out period. Your account shall be automatically re-instated after the time-out period has expired.


Self-Exclusion


If you consider the need to take a longer break from gambling, we provide a self-exclusion facility which allows you to prevent yourself from accessing your account for a minimum period of 6 months, up to a maximum period of 5 years. You can access the self-exclusion facility via the “Account Restrictions” button within your Account Page.


If you self-exclude, any funds in your account(s) will be sent back to your registered payment method. If you have any pending bets, any resulting account balance will be paid out to you when all such bets have been settled. Once the self-exclusion period has expired, the exclusion will remain in place until a request is received by our Customer Support team at help@sportnation.bet to reactivate your account. Such a request is confirmed via a phone call, and the reinstatement will take effect 24 hours after the confirmation. Re-registering online will not be available.


In the event you initiate a self-exclusion, we would recommend that you seek help and support from a recognised gambling support organization. Please see the Help and Support section below for further details. We would also recommend that you self-exclude with any other gambling operator you may have an account with.




Protecting Minors


At SportNation we are committed to preventing access to our gambling activities by persons who have not yet reached the age of 18. We carry out age verification checks on all our customers.


We aim to ensure that our marketing materials do not not exploit, appeal to, target or feature children or young persons and that the products and services that we offer do not portray or feature content that may reflect or appeal to children or young persons.


However, there are additional tools available to parents or guardians that may be concerned about anyone under the age of 18 being able to access our, or any other gambling website, via their computer. We would actively encourage the use of online filtering solutions for parents or guardians with such concerns, including the following:


GamBlock - www.gamblock.com
Net Nanny – www.netnanny.com
Cybersitter –
K9 Web Protection –
www.K9webprotection.com




Help & Support


If you are concerned about your gambling and would like advice or support, there are various support services you can turn to for help as follows:


Gamblers Anonymous - http://www.gamblersanonymous.org.uk
GamCare - http://www.gamcare.org.uk
Gamble Aware - http://www.gambleaware.co.uk
National Problem Gambling Clinic - http://www.cnwl.nhs.uk/cnwl-national-problem-gambling-clinic/
Gambling Therapy - https://www.gamblingtherapy.org

REMEMBER – GAMBLING SHOULD BE FUN – PLEASE GAMBLE RESPONSIBLY

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